Get Involved

Be the first friendly face our guests encounter as they arrive. Scan their tickets and welcome them to the game.
If there is an issue scanning their ticket, you will direct them down to the Tickets Alberta window for assistance.
Once all guests have entered, you may be relocated to other areas as required, or remain at the entrance to provide re-entry stamps as necessary.

Elevate the VIP experience by welcoming guests with box seats at the elevators, answering their questions, and ensuring their experience is top-notch.
Guide people with appropriate accreditations, and identify proper exits.
Administer return stamps to guests for re-entry to the Centrium.
Redirecting inquiries you can’t answer to your supervisor, ensuring spectators receive accurate information.

Support ushers on the concourse level, helping guests navigate the venue.
Maintaining clear entrances by promptly addressing any obstructions or potential hazards, such as wet floors or blocked stairwells, before doors open.
Providing valuable assistance to spectators in locating their seating area with a friendly approach: “Hello, may I assist you in finding your seat?”
Enhancing crowd management by offering guidance, such as suggesting less crowded concession lines for quicker service and similar menu options.
Vigilantly monitoring the spectator area for any stray pucks that might pose injury risks.

Assisting spectators with post-game guidance, directing them to the nearest exit.
Thanking our guests for coming with a smile and welcoming them back!
Promptly report any inappropriate or disruptive behavior to your supervisor.

Safely manage player tunnel access, shielding the opposing team from fans.
Enforce strict access control to the ice level for authorized personnel only.
Provide a welcoming presence for players, coaches, and scouts.
Vigilantly monitor upper seating for potential issues
Aid employees in managing situations involving spectators banging on the glass.
Maintain clear communication with teammates, promptly reporting any issues.
Adapt to challenges, including a restricted view of the game and potential colder conditions at ice leve

Assignments in ZZ and BB sections.
Monitor and restrict access to suite areas for ticket holders only.
Assisting with the doors as F&B staff serve our guests.
Radio use is required with this position. *Training will be provided*

If you’re a fan of agriculture, animals or just very interested in learning, this could be the position for you! We are looking for volunteers to provide general customer service during the different activations taking place each day in the Agricentre East and West Pavilions. We will need volunteers to help oversee a mechanical bull area, activities like moving hay, riding toy tractors, etc., as well as the big dirt ring activities.
Some of these positions will be great for youth under 18 years of age, while others will be recommended for adults. This area will also involve walking on concrete floors.
Because this space will be quite large, we could also use assistance setting up the AGventure pavilions, before and after Westerner Days. This is a great way to see the behind-the-scenes action!

Do you like meeting new people? This position will be key to information sharing throughout the pavilions as our guests maneuver through the different entertainment options. We may also ask you to provide support to other volunteer positions when volunteers go on breaks or need assistance. This includes the KIDventure Pavilion, AGventure Pavilion, the Dog Show, the 19th Street market and more! Involvement with a great variety of spaces are included with this position.
Please note, this position will involve a walking on concrete floors

A hub location! This position involves providing engaging and friendly customer service at a booth in one of the pavilions. We would expect the majority of questions to be related to the daily schedules of entertainment as well as assistance with wayfinding. This location will be a great spot for our volunteer team to start each shift (after checking in at Volunteer HQ).
Please note, some walking on concrete may be required, but primarily this will be a booth position.

In this role you will be checking our lovely volunteer team in and out each day at volunteer headquarters! You could also be helping with many other key tasks, including accreditation & uniform distribution, snack tidying & refilling, possibly some computer data entry and general question assistance to our volunteer team!

Volunteering from the Donald Administration building, this position will support our admin team with a variety of tasks at the front desk and provide customer service for our guests. Some movement to the other buildings may be required.

Help support our Tickets Alberta team to scan through and verify incoming ticket holders at the entrance for concerts in the Peavey Mart Centrium. These volunteers need to be fast, friendly and fabulous! Once you are done the ticket scanning, the team may ask to relocate you to the concourse to provide general customer service for our guests. Standing and walking on concrete are part of this role.

This is a crucial role for Westerner Days because you help to keep the park looking top notch for all our guests! You will be provided with garbage pickers, bags and gloves so you can walk the grounds and pick up litter. Staff support this role and ensure garbage bins are emptied regularly.

We always enjoy providing this service! It involves operating a tractor with a long wagon to transport people between parking locations and the midway. This includes a designated offsite lot. Tractor experience is necessary for this position.

Through partnerships with Sunrise Rotary, we will be selling 50/50 tickets as part of the Westerner Foundation’s fundraising efforts. Volunteers may be in a booth, walking around The Midway or in the bleachers by the chuckwagon track. Includes both debit machine transactions and cash sales. No previous experience necessary!